CICS User Group | September 2025

The Power of CICS Traces and Metrics

We will begin this Virtual User Group session with a high-level overview of IBM CICS Transaction Server (CICS TS) 6.3, presented by Mark Cocker, CICS TS for z/OS Product Manager at IBM Software. Mark will highlight the most important updates and capabilities in the release in a concise 20-minute summary of what’s new and why it matters, we’ll move into an interactive Q&A and discussion.

The program will then feature Todd Gagle, Distinguished Engineer, AIOps & Automation at Broadcom Software, who will present “The Power of CICS Traces and Metrics.” While transaction tracing isn’t a new concept, reliably correlating data across the full lifecycle of a transaction has always posed challenges. Recent CICS enhancements address this by generating OTel spans that streamline the process. Broadcom will demonstrate how to enrich these traces with complementary metrics, delivering a complete performance view and unlocking the full value of end-to-end observability.