Virtual CICS User Group: Unlocking Mainframe Knowledge: Using AI to Support CICS Professionals

Many organizations rely on large CICS applications where critical knowledge is buried in legacy code and documentation. This session explores how AI can help MF CICS professionals quickly understand applications, navigate programs, and answer operational questions about their systems. We will present practical scenarios showing how AI can help capture institutional knowledge, accelerate troubleshooting, and improve productivity in modern mainframe environments.