Enterprise Software Resident Consultant
Locations: France-Remote
Type: Full-time
Website: https://www.broadcom.com/
Description
During the course of a typical week, a Resident Consultant might work with senior-level customer leadership to understand their IT challenges and work with architects to design a solution, then work with frontline customer support personnel to identify the root cause of an outage, and spend time analyzing the performance of the Broadcom solution and developing configurations to improve performance. Resident Consultants also regularly share their customer’s needs with Broadcom product managers and have access to experienced technical support engineers. Residents are continually learning – maintaining ongoing awareness of new Broadcom solution functionality and overall IT domain knowledge, and disseminating that knowledge to their customers and teams.
Preferred Skills
Broadcom Services is looking for individuals qualified in one or more of the following to serve as Resident Consultants for its Enterprise Software products including:
- Value Stream Management – Clarity, Rally
- NetOps – Spectrum, PM, VNA, NFA
- AIOps – APM, AppNeta, UIM, OI, ASM, AXA
- DevOps – CD, CT, ARD, SV, TDM
- Automation – Automic, Autosys
- API Management