Part 4: The outsourcer’s cost structure This is the fourth in a series of blogs about how to follow up on your mainframe outsourcer. Previously I’ve discussed why it is important to follow up on your outsourcer, understanding MIPS and MSU, and the pitfalls of MIPS. In...
There are many reasons why companies choose to outsource their mainframe. One of the major reasons is economies of scale—cost per unit (e.g. per MIPS or MSU) for hardware and software falls dramatically as the mainframe gets larger. Similarly, the cost of having the...
Outsourced mainframe customers often lack a clear understanding of how well their outsourcer is managing the mainframe capacity and performance relative to what is optimal for the customer. The customer seldom has access to the data needed to really understand their...
